FAQs
FREQUENTLY ASKED QUESTIONS
Here you can find a breakdown of our most frequently asked questions.
About YardMaster Products
Where can I buy Yardmaster metal sheds?
Yardmaster products are available to purchase through our online shop.
Can I buy Yardmaster products online?
Yardmaster products are available through our online shop.
Can I order directly from Yardmaster?
No, Yardmaster metal sheds can only be purchased at our online shop.
Do I have to pay transport costs?
We provide free delivery to Mainland UK and Northern Ireland, unless you live in the following areas: INSERT HERE. If you live in these areas, a delivery fee will be generated at checkout.
We also offer an Express Delivery option on certain shed models (Store-All Pent 6ft x 4ft, Emerald Deluxe 6ft x 5ft and Emerald Deluxe 10ft x 8ft) for customers who reside in England. By selecting this option we aim to deliver your shed within 4 working days.
Where can I buy spare parts for Yardmaster products?
Replacement parts can be purchased directly from our store and our customer service at info@yardmaster.co.uk
Can I only buy YardMaster products directly?
No. You are welcome to purchase directly from ourselves via our website. You can also buy our products through a range of retailers, for example, Wayfair and Argos.
Collapsible content
Assembly Service Queries
Is an assembly service available?
Assembly service within Northern Ireland is available in most cases. Contact us at info@yardmaster.co.uk for more details.
Are special skills required to assemble Yardmaster products?
All Yardmaster storage solutions are delivered with detailed and illustrated assembly instruction manuals. Video Assembly tutorials are also available here on our website. The assembly of all of our products requires no special technical knowledge.
Are special tools required to complete the construction?
No, all tools required are listed in the instruction manual. A cordless drill is recommended for efficiency.
How long does it take to assemble a YardMaster Shed?
Depending on model size, weather conditions and proficiency, approximately 4-8 hours for a 2 person assembly.
How many people are required to complete the assembly?
We recommend the assembly to be completed by 2 adults.
Where can I find the assembly manuals for my Yardmaster storage solutions?
Each Yardmaster product contains a detailed assembly instruction manual. All required assembly instructions can be downloaded directly from our Assembly Manual Library.
What do I have to prepare before I begin?
Please check that the delivered goods are complete. Do not erect your building on a very cold or windy day. Ensure that a sufficient space is available for erecting the shed. A suitable foundation should be laid as according to the size detailed in the assembly manual and ensure assistance is available for installation. Please take the time to read the required assembly instruction manual in advance!
How do I prepare the base foundation for my shed?
The shed should be securely anchored to a firm level base - concrete is advised. Concrete should be laid with a minimum of 75mm thick at approximately 25mm above ground level. A sheet of heavy duty polythene placed under the base area will help prevent dampness rising from the ground into the shed.
The size of the concrete should be at least 100mm greater than the overall size of the metal base frame - please see assembly manual for the correct base frame size.
Collapsible content
Delivery and Packaging
Do you offer Express Delivery?
Yes, we do but only with selected models (Store-All Pent 6ft x 4ft, Emerald Deluxe 6ft x 5ft and Emerald Deluxe 10ft x 8ft). These models are only eligible for Express Delivery to postcodes in Mainland England (excludes Islands). Order before noon and receive your order within 4 working days for an additional charge of £19.95.
When will my metal shed arrive?
Your metal shed will normally be delivered within 10 working days after payment is received.
Can I arrange the delivery date when I place the order?
Our carrier will contact you in advance of delivery to agree a delivery date and time that is convenient for you.
Can I handle the packages alone? How heavy are the packages?
Due to the size and weight of the packages, we would recommend that the boxes should be transported by at least two adults. Please note that our carriers are contracted for kerbside delivery only. Yardmaster products are packed for self-assembly in 1-to-4 sturdy corrugated cartons and are clearly marked on the outside. One package can weigh up to 60kg.
Is it possible to get products delivered to an island or a rural area?
We offer free delivery on all our YardMaster products with exceptions to the following areas: Scottish Highlands and Islands, Isle of Wight, Isle of Man, Western Isles and the Shetlands. If you reside in these areas and wish to place an order, please contact our team.
What should I do if I am unable to accept the order at the arranged date and time?
Please indicate upcoming holidays, business trips etc. when placing the order. In the case of an emergency where you are unable to accept the delivery on the arranged date, please contact us immediately at info@yardmaster.co.uk.
Collapsible content
Assembly Tips and Advice
Safety, Care and Maintenance
Please do not assemble the shed in windy or rainy conditions. Keep children away from the shed during its construction.
Please keep the roof clean and free from additional loads. Large amounts of snow or other debris, for example, twigs and leaves on the roof are likely to damage the shed and make it, therefore, dangerous to enter the shed.
Further information can be found in the instruction manual regarding further safety, care and maintenance for your shed.
Advice on building your shed
Always read the assembly manual carefully and follow each step in the correct order.
When constructing the roof on the ground as indicated in the assembly instructions - always ensure the roof frame is square before attaching roof panels.
Larger sheds will require overlapping of parts - please ensure you have the correct overlap when constructing the base and roof beams. The overall length will always be stated in the assembly manual.
Advice on adjusting the height of the shed doors on your shed
On occasion that the shed is constructed on uneven ground - it is recommended to adjust the height of each door accordingly. The door height can be adjusted by selecting one of the 4 pre-punched holes at the top of the inside of each door. This will increase or decrease the height of each door.
It is recommended to use a small amount of lubricant such as WD-40 to the horizontal door track as well and applying a small amount around the black plastic sliders which the doors hang on. This will assist the doors to be opened and closed.
Advice on making your shed watertight
It is recommended to use a wet sealant product and seal around the base rail on the inside of the shed to stop any surface water running across into the shed from outside or from entering into the shed from the pre-punched holes on the base rail. A wet seal and fix silicone will provide the best results.
Advice on preventing condensation inside the shed
It is recommended to attach polystyrene (25mm thick) to the underside of the roof between the roof beams. This will help regulate the temperature inside the shed reducing the amount of moisture build-up, having the shed doors open at intervals in winter will help improve airflow through the shed if you do experience condensation build-up during times of extreme temperature change.
